[Resolved]  ICICI Bank — not purchased but debit card emi activated and deducted amount

Address:560059
Website:www.icicibank.com

Icici bank service request no: sr[protected]

I had choose online payment mode as debit card emi option for flipkart order no: od[protected] on 30.08.2018 at 4:00 pm
And canceled the same order on 31.08.2018 cancellation id#[protected] - cancellation and refund mail confirmation received from flipkart on 31.08.2018

On 04.10.2018 from my account amount debited rs: 5, 351.60/- info:atd*auto debit cc0xx1031

Account holder name: sathish n
Bank a/c no:[protected]

I requested to icici bank on 04.10.2018 to cancel the emi/auto debit option from my account and refund the money to my account., but till date not get any proper response from icici team., and i have some emergency money problem,

I have medical emergency, and need money on urgent bases, in this critical situation icici bank deducted money from my account rs.5351/-.,

I need money refund with interest of 15% per day.,

Requesting you to please take it on higher priority and do the needful.

Regards
Sathish n
Mobile no: [protected]
Bangalore
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Nov 12, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
ICICI Bank Customer Care's response
Dear Sathish,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Oct 10, 2018
Updated by sathish N Bangalore
Dear ICICI Team,

amount deducted from account on 04th Oct 2018., but till now not received any confirmation related to refund,

Pls process the refund amount ASAP.,

I have some medical emergency need money urgently

Request you to understand our situation and refund the money on priority

Regards
Sathish N
Complaint comments 

Comments

Dear ICICI Bank Team,

Till now i did not received any refund related confirmation from your end,
can you please confirm when i will receive the money back to my account,

i have Money emergency(Medical) now need money urgently

Please understand our situation and refund the money on priority

Regards
Sathish N

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