[Resolved] ICICI Bank — not received fastag

hksharma85

from New Delhi, Delhi

Address:

359/55, Faridabad, 121004

I have applied for fastag on icici fastag portal on 26/11/ 2019 having Customer Id is 11611350
But have not received fastag yet in my communication address. Also not able to reach customer care over phone line.
I tried many times this number:[protected] but not able to talk to executives yet as they remains busy always.
Kindly resolve my problem as soon as possible as 15/12/2019 onwards fastag becomes mandatory.

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Jan 12, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03bjo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team