ICICI Bank — not received otp for transaction

From long time, i'm not receiving the otp for any online transactions. I contacted thrice the bank they advise me to check with my telecom service provider. I checked there and there are not any blockage from there side.
I'm living in bahrain. The customer service advised me to visit the branch. How can i visit? Icici fails to resolve my issue and still i'm failed to do any transaction online except internet banking which i don't like to use.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (713179) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 19, 2019
Updated by ehsanfavour
The email you provide (protected)@icicibank.com is it correct? How I will contact on half email address?
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information