[Resolved]  ICICI Bank — Not receiving otp from icici bank

I am not received any OTP from ICICI Bank. I go to branch they install imobile but OTP problem not solve. I also call to customer care. Till date problem not solve.
There is one solution close the account and go to other back

Same issue. No OTP/ URN reaching. Constant followup, and the solution given to me is "Call Customer Care" where too, there is no solution

Same issue. I receive the message but it has no OTP number in the message

Same problem i m facing. Not receiving any otp or urn..

I m not receiving otp from yesterday. When I approached the customer care, they are asking me to check with mobile operators. But I able receive SMS from my friends.

Actions taken:
1. Mobile restarted several times
2. Checked the blocks number list
3. Deactivated the second sim
4. Tried to install imobile app. Same issue during Mobile verification

It was working fine till thrusday.
Second worse experience with ICICI and again to OTP issue.

This problem seem to happen again. Very often ICICI IT infrastructure is faulty and have functional issues. Now only way to get the OTP is by sending a message to ICICI provided number everytime you do a transaction. Very unfriendly process.

same problem of icici bank otp not being received despite sending complaints for last one month. This is happening both with debit card and credit card. Problem is totally on ICICI end as otp of other Banks like axis is coming. ICICI IT is not able to solve it and only solution seems to be closing account and move on.

I have the same problem which started last week - not icici otps coming to my phone

Same problem today and offer expired because of the delay in getting OTP... under a loss of 2, 000/-.

"Your time is valuable for us"
Doesn't seem like it at all.
I waited for more than an hour to repeat again and again that I am not receiving the OTP.
What is the use of talking to the manager if my issue is not going to be resolved at all. Please don't waste customer's time.

Still this avail from ICICI, there is no OTP getting, Called many times to icici customer care they are blaming to JIO network, This is not good at all from ICICI. i have emailed them they simply saying there is a issue with service provider. please take an immediate action to fix the issue. This ICICI bank given more chances to hackers.

I receive the debit card otp but not the credit card otp.
The customer care is asking me check with the network operator. !!

Not resolved yet !!

I am facing issues with the OTP over two weeks and have made international calls to the bank on the customer service number several times. My issue has NOT been resolved yet.

The OTP is not being delivered to my mobile phone here in Saudi Arabia. I have checked with my telecom provider and they have assured there is no problem at their end. I am receiving all other international SMS and from HDFC bank too. It is only from ICICI that I am facing this problem and just to make a transaction, I have to make international calls.

Not just me, my wife too has an account in ICICI and she too is facing the same problem.

Your guys at the bank assured me that they have send internal communications to fix this issue and the bank would call me once done. Its over two weeks now and I am truly disappointed with this service.
WHY CANT YOUR JUST ACTIVATE OTP THROUGH EMAIL, THAT WOULD SAVE US THE DAY AND COST ON CALLING INTERNATIONAL AND IT DOESNT CONNECT IMMEDIATELY EITHER. WE HAVE TO WAIT AND WAIT FOR THE CALL TO GET CONNECTED.
Sabera Imtiaz

I am facing issues with OTP even in icici net banking also not sending OTP not good :(