[Resolved]  ICICI Bank — Not sure whether provided information are correct or not of saving suraksha plan

Address:Bankura, West Bengal

I have visited the ICICI bank (Bankura branch, West Bengal) on 4th april to open a FD account.But the bank representative showed me a plan, Saving Suraksha in which he said if you invest 50000 per year for 5 years then after 10 years you will get the return of 4.8Lakh aproximately.Also other benefits like tax free and acctidential death etc. At that moment I decided to open an Saving Suraksha account as I thought it is very good plan. But later on sunday I checked the plan from internet and found that after 10 years I will get the amount maturity benefit 3.4 Lakh maximum.Then I contact with the bank and they said that your capital 2.5 Lakh will be added with your maturity benefit and you will get more than 5 lakh.But later I got a call from ICICI head office mumbai and they said no you will not get your capital amount at the time of muturity and only 3.41Lakh will be provided to you.So I am confussed now who are telling the truth.Please help me and take the right action.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr.Dutta,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2i5pe) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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