[Resolved] ICICI Bank — not transfer my home loan & not refunding my processing fee

poojadmanral

from Mumbai, Maharashtra

Address:

DLF mor, 201005

I have applied in icici bank for balance transfer in icici bank.
They taken the process fee for that.
Now they are refusing the transfer my home loan &
They are not refunding my processing fee.
Processing fee is 6136.00
Icici bank cheated to customers and take the processing fees from the customer.
I want refund my processing fees.
So please suggest us.

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May 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 16, 2019

Updated by poojadmanral Icici bank home loan a.c. number is LBNOD[protected]
PLEASE REFUND MY AMOUNT

Verified Support

Apr 16, 2019

ICICI Bank Customer Care's response Dear Pooja,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (266587) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team