ICICI Bank — NRE account on debit freeze for no reason

ICICI Bank — NRE account on debit freeze for no reason

G [email protected] Nov 23, 2022 Nov 23, 2022 This thread was updated on Nov 23, 2022

I have been maintaining both ICICI NRE and NRO accounts for several reasons. Both are linked. NRO is more regularly used for transactions in India (remittances, payments, maintenance charges of house etc). NRE is also used and the last active transaction was in August 2021. But it is in debit unfrozen with a reason that there is no activity for the last 10 years! Now, when I try to use my NRE account to make a fund transfer, I am unable to do so. I have already submitted KYC multiple times for the last few years. Issue is not getting resolved immediately. Please unfreeze the account immediately. Issue/request # to ICICI: 000Y1aHQN6B364QT Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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[email protected]

Nov 23, 2022

Correction: I meant - I have been maintaining the accounts for several years (and not reasons as in the first paragraph).

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0hv76) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team