ICICI Bank — NRI Overdraft

1) 21 Aug - I contacted ICICI Call center for my OD closure request. They told me to visit Branch or email Pooja Deshmukh & Prajwal Shende.2) 22 Aug - I sent an email to these 2 email IDs, no response.3) 23 Aug - Followed up on these 2 email IDs although I was getting an error message for Prajwal's email ID.4) 24 Aug - I received an email response from Pooja Deshmukh asking me to visit the branch or email [protected]@icicibank.com which did not help.5) 24 Aug - Per Pooja Deshmukh's email response, I re-raised the request with [protected]@icicibank.com5) 25 Aug - I followed up on the email to [protected]@icicibank.com, copied Pooja Deshmukh & Prakash Suryvanshi; but no response.6) 27 Aug - [protected]@icicibank.com asked me to visit the branch7) 28 Aug - [protected]@icicibank.com confirmed that someone from the branch will contact me in 1 BD8) 29 Aug - No call back / email from ICICI9) 30 Aug - F/up with [protected]@icicibank.com. Different email ID provided10) 31 Aug Emailed PoojaD & Prajwal again.11) No resolutionInspite of repeated followups & communicating with multiple contacts via phone, email; no resolution from ICICI Bank. The bank is charging me unnecessary Interest for last 10 days on the OD facility which I have requested to cancel long time ago.