[Resolved] ICICI Bank — number update issue | |||
I had moved to usa in the month of june and give authority letter to my wife for visiting icici warje pune branch to update my usa mobile number as i was not aware of the process of form n all. To my surprise when my wife went to the branch and talked the official with that authority document he shouted at her and threw the authority letter on the floor and said what is this.. This will not work. We felt really bad with that behavior from icici official person with my wife. My wife left from the branch by updating mobile number for her account which actually again needs to change as my wife has also moved in june That day actually i decided to stop all relationships with icici including shares, mutual funds all of our accounts. But since i am in usa i am continuing it but can not use account for transactions due to otp issue. Was this information helpful? | |||
Oct 25, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 24, 2017 ICICI Bank Customer Care's response Dear Customer (atadkal), We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4gvfb) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
1 Comment | |||
Comments
The problem is still there and there is no easy way I can use OTP on my international number which is really surprising. I have suffered a lot due to this.
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