[Resolved]  ICICI Bank — O inclusion of call hearing facility in any customer care phone no.

Address:364001
Website:insian consumer complain forum

I had file a complain vide ur reg, no. Sr[protected] on 15/11/16. For dificulty for generating online pin generation of my forgotten pin no of my credit card no...8004. I rcd. Mail from icici bank. To reg. My mob. Through their a. T. M. I had done that by using my debit card no...0271. I rcd.2 s. M. S. From them susteem. 1 st. That my existing mob. No. Is de reg.& 2 nd is saying same is reg. As my this mob. No was already reg. Since 5 to 6 yrs. & their. Inspite of this there systeem is yet not allow to accept my existing /new reg. Mob. No [protected] as reg.& not allow me to proceed further. Their local branch executive had given me no of their abd. Office [protected] but that no. Has no fecility of customer care persional call/hearing & giving guidance fecility... This is very bed/worst fecility... Creation of softwere on their end... Now i want to generate my pin no. Will u pl. Call me by their any executive from any cityof india, who can here my complain personally in his fone & can guide me properly..& convince me why. My mob. No is not shown reg.in their systeem? & how can i get my pin of my credit card within 24 hrs.? As i had already inform/complain reg. This & i had not rcd. Any solution from their end since 4 day.. Passed to my first complain. No one had calling me.. From icici bank. V. K. Vaghani bhavnagar. Mob. No.[protected]. Mail. [protected]@yahoo.com
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Dec 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Mr. Vaghani,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Mr. Sahoo,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Customer, (babusimbu)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ocs6_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Today when I withdraw cash through SBI ATM at Mahanadi vihar .Cuttack .
I faced problem ..that the transaction failed but amount debited from my account .. following is the details.
ATM id-SIN[protected]
Txn no-3185
Response code[protected]
Name - Pritiranjan Mohanty
Account no - [protected]
Mobile no - [protected]
Amount debited-Rs 1500
Unblock my debit card no online prchse so in block my card

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