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[Resolved]  ICICI Bank — one assist plan activated without my permission

My name is maruti namdeo patil.

Inr 1899 got deducted from my icici bank account and i received a message saying renewal of one assist plan.
I never opted for it, i never signed on such policy or papers.
What is going on, is this some kind of scam? You activate plans without the permission of customers.
I went to the bank to cancel it they said call the customer care, i called the customer care they said cancel from your net banking.
I don't see any option to cancel this plan from my net banking account.
Banks fooling people around here now ha?
If anyone from icici bank staff reading i would like to deactivate the one assist plan that you activated in my account. I don't want it.
Cancel it and please refund my money inr 1899.

My icici bank account no:[protected]
Sr no: sr[protected]
My one assist relation ship no: 1676203

Also i have attached the screenshot of deduction of inr 1899 from my account.

Hope you look in to this asap.
one assist plan activated without my permission
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Apr 24, 2018
Complaint marked as Resolved 
Mar 24, 2018

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2018
ICICI Bank Customer Care's response
Dear Maruti Namdeo Patil,

We request you to email us your concern with your contact details on [protected] Please mention the UID (a4w5h3) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
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