[Resolved]  ICICI Bank — oneassist consumer solutions please terminate my one assist policy plan

I received a call from icici bank and they gave information about one assist plan after that they activated this plan and deducted rs1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

Oneassist relationship no. 4085445

Make sure to deactivate this plan and refund my money asap, if not i won't be icici customer any more.
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Apr 4, 2019
Complaint marked as Resolved 
On 3rd April 2019, Rs.1399 are debited from my account again for one assist plan. I have complained about the same last year. Please deactivate the plan and refund my Rs.1399 in my account ASAP.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2018
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Apr 04, 2019
Updated by Pranita Kumbhar
On 3rd April 2019, Rs.1399 are debited from my account again for one assist plan. I have complained about the same last year. Please deactivate the plan and refund my Rs.1399 in my account ASAP.
Complaint comments 

Comments

Dear Customer, Your refund has been processed! your service no - 3090913. Tell us if you need more help. - Riddhi (Team OneAssist)

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