[Resolved] ICICI Bank — Oneassist wallet protection plan

[Resolved] ICICI Bank — Oneassist wallet protection plan

L Lay Desai Jan 30, 2022 Jan 31, 2022 This thread was updated on Jan 31, 2022

I'm Lay Desai from Surat, Gujarat. It's been 2-3 days since I'm trying to cancel my wallet protection plan (OneAssist thing). There servers are always messed up, terrible CUSTOMER service and they still debited rs. 2199 from my account for that ### policy.. Stop this asap and I want my money back.. +1 photos Was this information helpful? No (0) Yes (0)
Mar 2, 2022 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 30, 2022 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953224) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 31, 2022

Dear Desai, We request you to provide us with your Membership Id and contact number via this link http://survey.webengage.com/ws/~1qq44ps along with the code JAN06CA0105 & our team shall look into your case and connect with you within 48 working hours - Andreya, Team OneAssist.