[Resolved] ICICI Bank — Opening Savings Bank Account Online

MukeshK1977

from Mumbai, Maharashtra

Jun 12, 2022

Address:

Mumbai

I got my credit card Amazon Pay one, using that I tried to open a savings account, my video KYC was also done and I received my debit card too but not still received by account no. I can't generate my debit card pin without my account no and surprisingly it says my mobile number is not registered with my mobile no, If my Video KYC was done why this all lapses, Why I need to go the bank still to register my mobile no when I have provided all my information via Video KYC. This is really not working . This is a catch 22 situation, I don't know what to do now. Please help me or I am not not going to do any banking in ICICI.

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Jul 14, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a077l0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team