[Resolved]  ICICI Bank — OTP not receiving ICICI Amazon pay credit card

I tried several times to get otp while by ordering on amazon and it requires to enter my otp password but i am not not getting any otp from icici bank, very bad, then i jumped to another bank to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank, i am not getting online transaction details over phone via sms service.
And I filed complaint in customer care 2 times still the issue persisting.
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Aug 24, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09jbb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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