[Resolved]  ICICI Bank — Overlimit fee credit card charges

Dear ICICI Bank credit card,
I am customer using ICICI banking and credit card service for the last 15+ years. I see an over limit fee being charged for my credit card transaction for the first time in my 15 years. Usually, I get declined transaction notification/message due to insufficient funds when i hit credit limit but this time, it so happened that system allowed the transaction and applied the penalty (over-limit fee). Surprisingly, it allowed one successful transaction as well and there after i that only i came to know about this.

From one your customer care executives, i learnt the some system allows this, which I found very strange. Coming to point, I raised a request to reverse it as this is the first time happened in entire 15 years. I posting here, to kindly consider my request and reverse the fee. I appreciate your positive reply.