[Resolved]  ICICI Bank — Overlimit fees and gst charged but credit card have enough credit limit

I have icici credit card ending 5005.
on 16 august i was charged rs 681.72 as overlimit charges & rs 122.71 as gst.
i want to tell that my credit card have enough credit limit.
there was some problem with the bank I MOBILE PAY APP.
pls raise my issue with banks senior most officials, top senoir level officials.
pls help me in getting the amount refund including gst.
pls register my complaint with bank solve the issue
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Oct 1, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Aug 28, 2021
Updated by Babblu1
i called customer care, the custumer care agent refused to register my complaint.
i request to the owner of consumercomplaints, pls raise my issue with the banks top most senior official's., as custumercare doesnot register my complaint.
without registering the complaint, how would bank know my issue.
very very bad custumer care of icici bank
Verified Support
Aug 28, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (466772) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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