[Resolved] ICICI Bank — Paisapay ARN not processed in my account | |||
Dear Sir This is to inform you that paisapay has informed me that they have refunded my Rs 159.2 + Rs 159.2 (two entries of same amount) in my ICICI Bank Account :[protected] in July'14. Their mail is as follows : Hello Krishan, This mail is regarding refund for the transaction on eBay for Paisa Pay ID: [protected]. We understand from your mail, that you have still not received the refund for the Paisa Pay Id - [protected]. As we checked with our bank they confirmed that refund was successfully processed by them and also provided the ARN no. ARN no.:-'85215224191427968535437 ARN no.:-'85215224191427968533564. We would like to inform you that ARN no is generated post debit to merchant and passing credit to card holder. Every issuing bank has their own process of reconciliation hence it may not have credited. So we request you to check with your issuing bank only. We trust this information was useful to you. Do let us know if you need further assistance. PLEASE CONFIRM THE RECEIPT OF THE AMOUNT AND PROCED FOR TRANSFER IN MY ACCOUNT. IT IS MORE THAN TWO MONTHS THAT I AM WAITING FOR CREDIT IN MY ACCOUNT. REGARDS KRISHAN KUMAR KALRA [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I received a call from ICICI Bank yesterday night. The person (mobile : [protected]) who gave me a ring was under the impression that there is some wrong debit in my account for which I have asked for a refund.
I asked him to go through the mail for details and contents of problem but he choose to disconnect the phone stating that he is not fool that can't understand the complaint.
I fail to understand what should I do ? Paisapay has provided me proofs that they have processed the refunds in my account in July'14 but ICICI Bank is neither listening nor responding nor solving the problem.
Please come clean. You have received the sums from paisapay or not ?
If no, state this .
If yes, then please proceed for credit in my account... already late by two months.
ARN no.:-'85215224191427968535437 for Rs 159.2
ARN no.:-'85215224191427968533564 for Rs 159.2
Quite disappointing that both paisapay and ICICI Bank are washing their hands.
Seems I will have to resort to legal remedy after some time as this passing bucks will stop there and then only.
Regards
Krishan Kumar Kalra
[protected]