ICICI Bank — Payback points taken back by icici bank

RaviNukaraju

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600119

Myself, Ravi, had been a very in-time credit card payee of ICICI for a very long time. By using my ICICI credit card for some of my transactions I gained around 4700 points.
Due to some problem I had to cancel that card. TO my surprise after cancellation all my payback point that I have earned using that credit card were also take back by the bank.
I was not even informed about this when I opted for the cancellation. Even how can some one take away my earnings? Those points are my earnings and its like some one robbing my points.
The points that I lost is almost worth 1200 rupees. I want to raise this issue as I was cheated by the bank. Please look into this issue and help me in bringing back my robbed points.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3bq6r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team