ICICI Bank — payment deducted without confirmation

Address:Kolkata, West Bengal, 700124

I have asked for cancellation of my cpp plan but i did'nt got any confirmation from icici end that my money will be refunded, which was diducted from my account without my conformation. They have deducted 2049 rupees from my account and and is not been refunded yet. My cpp membership number is ia1444681 and sr number is - sr[protected]. Please help me to get this refund.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We hope that your query related to CPP for your membership ID IA1444681 has been successfully resolved.

Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

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