[Resolved]  ICICI Bank — personal loan cancellation

Hi, i have applied in icici bank a personal loan for 5 lakhs, the agent told me that i will get 5 lakhs and i opted for 5 years, but when the loan was approved one guy called me and told me that 3 lakhs was approved and i have to pay 13000 for documentation and insurance and how much i have to pay monthly, after disconnected the call i checked that the interest rate is 18%. Wth? 18%. Lots of banks offered me 13%, also i was in immediate need of 5 lakhs, i do not need 3 lakhs, i have asked to cancel them, but not a response, i have pinged them at [protected]@icicibank.com, but no response either, so please take some action and cancel the loan immediately, i do not need this loan and i do not authorize this loan
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
ICICI Bank Customer Care's response
Dear jeffin417,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4j6nl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Ive been charged for mabchgs
see if we people are that rich to maintain minimum balance wouldnt we ?
and charging 500 and 600
oh god
why are you stealing from poor

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2044
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information