ICICI Bank — personal loan close complaint and soumya employee icici bank

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi i would like to inform you icici bank gives me some personal loan by force fully and after that i rays many mails to icici and but not getting any response,
One of icici employee somya contact number [protected] she is very irritating her behavior towards customer is very very bad, even she don't have manners how to treat and how to talk with customers.
When i applied for personal loan so one of executive ajay come to my office and sign some application so he told me this is a form you are applying for loan and so please sign here when i go to sign form i told him i will read this then i will sign so he told me this is just a form there is nothing to read this and he told me if you want to close this loan in future so after 3months you can close this without any charges so there is written some 5% charges so i told him i will not agree for this so he told me after 3 months this will wave off and you no need to pay any charges, but now when i am going to close this so one of icici employee somya she told me give some proof so i would like to tell icici what proof you provides to customer after this situation we can proof some evidence with miss somya and same situation i face when surprising i got personal loan in my account without any confirmation and after that i raise complaint to icici then again i got a call from somya and again she telling me give a proof you will not get any confirmation,
So i want a answer from icici what proof or evidence i will give to your employees.
And somya also abuse me and told me jo marzi wo kar le, so what is this please answer she is women and we respect because in my family i having sister mother wife daughter, i disconnect her call and i need a answer otherwise i will go consumer court and highlights this with media.
I'm a icici account holder from last 5 years but if icici having this type of employee in management so no one will use icici services.
This is nothing just black mailing to customer and i want to close this loan just because i don't having job from next month and i will not pay any closing charges. Loan account number lpdel[protected]
Name - rajesh
Mob no [protected]