ICICI Bank — personal loan on higher interest rate

I applied personal loan through agent and they confirmed that interest rate will be 10.99, specially they said like they taken approval by icici bank. This whole incident happen like this, one of agent executive visited to sign off agreement documents and didn't confirm interest rate and even i didn't ask as it was already confirmed by them over phone call. As everything was looks fine to me, i requested agent to share loan number or any reference number which i can show to bank and further gets some more details, i keep approaching them but they didn't share anything and stopped picking up my phone. Now amount has been disbursed into my account and when i calculated emi amount, its more than what agent confirmed me over phone call..

Today, somehow i managed to get loan number details, and called to relation ship manager mr. Manoj upadhya, [protected]. He told me that you have to pay cancellation charges including processing fees, service tax and per day charges on amount as they didn't care what agent agreed with us.
If they didn't care, why the bank is running business through them. Even i asked if bank is not suppose to send such loan details on email. He was just confirmed that i have confirmed on email to bank personal but this email hardly explain anything about loan like interest rate, processing fees ect. Mr. Manoj.

For me now i want to return this amount to bank without paying any charges as its fraud with me and these agents using banks to commit crime by hiding such information with customers.

Can someone help to resolve this issue... Below is loan details and relationship manager number. Also, agent number.

This is my loan details... Lpdel[protected]
Relationship manager number...[protected], manoj upadhya...
Ms. Pooja [protected], the cheater and his friend rahul... [protected]