ICICI Bank — personal loan on icici credit card and fraud

Address:

560097

Dear sir/madam
Inspite of repeated calls to the customer care center for closing my personal loan, they transferred funds to my account which i returned back within 3 days time and agreed to close my loan account. Also agreed that whatever amount deducted from the card reversed entry will come and settle the account ( kindy check all calls happened between me and customer care center from 28th april to 3rd may

This month statement clearly saying cancellation RLCC, still bank is charged rs. 6200 as a foreclosure charges. This is really ridiculous activity by the icici cedit card department.

I am extremely grateful if you could give justice to my credit card account and de
duct the foreclosure charge of rs.6200. .

This type of problems happened only because of customer care center officer Mr. Dheeraj who called me number of times from Bombay.

We should spread this type of fraud by the credit card customer care center for icici bank through social media. So that this type of cheating never happened to any body in future.