[Resolved]  ICICI Bank — Pmyyj scheme

Address:Sirohi, Rajasthan, 307026

Ma'am,
This is with reference to your reply dated 04/08/2016. I am highly obliged that you are finally processing the pmsby scheme for my two sb a/cs after constant emails since 05/06/2016. This shows your commitment and sincerity towards your work. May i know what actions you have taken against the people responsible for such a delay? You have wasted my time and efforts.

Moreover, my sb a/c[protected] has already been enrolled on the pmjjy scheme. You have not deducted the renewal premium for the month may 2016 whereas last year the same was deducted. Note that my another sb a/c xxxxxxxx1572 is not to be considered at all. I am highly disappointed by the procedures and actions taken by your bank. This is not how a client is served. You need to lay down proper working criterias.

I want the hard copy of the insurance of the current year as well as the last year. I am done with these conversations. This is my last mail to you. I am forced to take stringent steps against you.
Revert back soon.
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Sep 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

The service provided by the ICICI bank assistant manager of Haripad branch is really poor.Doesn't treat like a private bank.Better services are provided by Government banks.
ICICI Bank Customer Care's response, Aug 25, 2016
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3gaxt_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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