[Resolved]  ICICI Bank — Poor Communication with the customers

Address:

Bangalore, Karnataka

I applied for ICICI credit card a month ago, their representative came and collected the required documents on 2nd day. Since then I have not heard anything from these guys. Their online website doesn't shows much and keep saying that they are processing my request and would contact me in 2 days, that 2 days are coming from almost 15 days. When I write to them using their online portal, they say they someone will contact me shortly, but no one contacted me ever, I have done that almost 20 times now. I also tried calling their customer care and check for the application status, but that is all IVR and it ask me to give mobile number and they will call me back, however I never received a call back from them. This is poorest customer service, I have ever seen. Worst !!! Application id is [protected] - Credit Card from ICICI Bank. Mobile number is [protected]