[Resolved]  ICICI Bank — Poor customer service on imps fund transfer issue

Address:

Chennai, Tamil Nadu, 603103

Am having saving account in ICICI bank for last one year. In last few months i have made few fund transactions using ICICI mobile banking to another bank's account. Out of this 3 fund transactions were not credited to the beneficiary accounts. But got debited from my ICICI account. On repeated complaint regarding this, there was poor response from Branch office (Velachery - Chennai), Customer Support, Email complaints ([protected]@icicibank.com). I have lost my valuable time to get it solved. But till now there was no solution from bank.

My Account Details:-
Name : Rajiv Gandhi D,
Bank : ICICI, Ashok Nagar, Chennai
Acc Number:[protected]
IFSC Code: ICIC0000077

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Transaction Details (Beneficiary Accounts) : -

Transaction - 1 :

Amount : 2, 000 INR
Ref. No :[protected]
Beneficiary Acc:[protected] ICICI (S.Selvamuthukkumaran)
Transaction Date: 22/11/2015
Mode: IMPS

Transaction - 2 :

Amount : 7, 500 INR
Ref. No :[protected]
Beneficiary Acc: [protected] - AXIS (D.RajivGandhi)
Transaction Date: 24/12/2015
Mode: IMPS

Transaction - 3 :

Amount :23, 000 INR
Ref. No :[protected]
Beneficiary Acc: [protected] - AXIS (D.RajivGandhi)
Transaction Date: 28/02/2016
Mode: IMPS