ICICI Bank — poor customer services

Address:Tikamgarh, Madhya Pradesh

I visited ICICI bank on 10.6.2015 and on 11.06.2015 branch Tikamgarh, MP, for collecting the amount of my recurring account. Both time I was told that due to server problem your transactions can not be completed.This is not for the first time.I seen mis management at several time.Poor sitting arrangement at branch for customer, dirty chairs, insufficient space compelled me to make a complain against the branch Kindly look into the matter and ask the manager to compensate my time and conveyance for repeated visits at the branch.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Shrivastava,

We are sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2n3nw) in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information