[Resolved] ICICI Bank — pos dec charges deducted = declined transaction not matching

[Resolved] ICICI Bank — pos dec charges deducted = declined transaction not matching

S Social Media King

You been deducting pos dec charges even i have not used that much and haven't declined this much transaction. Since 7 days my almost 700 rupees deducted and still deducting but i havent declined that much amount of transactions. I need to raise compaint on consumer care rbi. Because its really fraud. Was this information helpful? No (0) Yes (0)
Jul 5, 2022 Complaint marked as Resolved Not resolved.. ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13045) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Social Media King's [Complaint's author] reply, Jul 4, 2022

hi consumer helpline, after doing all they still deducting charges. they have deducted more than 5000 rupees and still deducting as I stopped depositing into my account that they can deduct. even though I blocked the card they are saying that reason for deduction about then also they are still deducting.