[Resolved] ICICI Bank — pos machine charges deducted from account, machine was surrendered a year ago

shobham19

from Delhi, Delhi

Address:

Gurgaon, Haryana

We have a current account in icici bank and till a year back we were using pos machine provided by the bank. We surrendered the machine on 09th september 2018 and after 14 months of handing over the machine to the bank our account was debited for rs.1178.82/-. Nobody is cooperating for the reversal of the amount. The bank executive told us that there was some amount which the bank forgot to deduct, so the bank debited that amount now.

We are not satisfied with the response of the bank, so seeking your help regarding the same.

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Jan 13, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03ei6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team