[Resolved] ICICI Bank — Posdec chg deductions without intimation to customer | |||||
Icici bank is deducting charges from savings bank account without any intimation to user. The charges has remarks as posdec chg which are deducted if transaction was declined either at atm or at pos which may happen sometimes due to network error or due to issue in card swiping machine etc. These charges strictly must not be deducted. If deducted, they must be refunded back with the transaction history including what happened. Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 ICICI Bank Customer Care's response Dear Customer(alssharma), We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a46new) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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