[Resolved]  ICICI Bank — posdec chg multiple times

Address: Shimla, Himachal Pradesh

My icici saving account was debited of posdec chg 29.50 (Including gst) more than 24 times total amount 708/- within a last 3-5 days. I tried calling customer care many times but it was of no use. As it is a paid call i ended up spending more than 50 rs. More from my mobile balance. I was so irritated with them. No one answered the call and it automatically disconnected after 10-15 minutes. I visited the branch but they could not justify the same. I didn't even used my debit card at any local merchant in past few months. After analysing every aspect i realized one year back i purchased a google domain online and i didn't opted for auto renew. Google didn't sent any renewal reminder or message for payment. They tried to get payment out of my account but at that particular time sufficient funds were not. This was for 5-6 days. As soon as account was funded google stole the money. After that there posdec chg were reflected in my account. Google ping my account for payment more than 24-30 times in 5-6 days. More over i never authorized any of these transactions. Finally i closed the account out of my frustration and ended all realtionship with icici bank. Money gone and no hope of recovery.
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Aug 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jjzx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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