[Resolved] ICICI Bank — PPF account

akj23

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My wife who is having saving account with ICICI bank went to open PPF account. The staff at yoginagar branch said to open PPF account you have to open another account if you want to use it online.They cannot linked the already existing account. As per my nderstanding there is nothing like that. We can open ppf account and transfer money from our existing account. Please clarify and help me to open this account.

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Aug 13, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47459184' in the subject line.

Regards,
ICICI Bank Customer Service Team

Prachi Maheshwari

from Mumbai, Maharashtra

This year March I went to open PPF account at the same Yoginagar branch and I was bombarded with 10 other investment products and the staff was not ready to provide information on the documents required to open a PPF account. I finally got tired of explaining them that I can take my own investment decisions, but they were persistent that their investment products are better option than investing in PPF.
Thanks to them I did not make PPF investment in last financial year and I'm tired of banking with ICICI due to their attitude issues.