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[Resolved]  ICICI Bank — prepaid debit card

Address: 600078

My prepaid debit card is lost so i got a replacement card. I tried to withdraw money from atm but it is not working i think it may be not activated. I also sale tried to validate my card in iciici bank website it says un valid card and sale transcation not done for this card is showing plz help or give options to transfer my balance amount as soon as possible thank you
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Dec 14, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5gg9q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
2 Comments

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Comments

I have been deducted twice for vehicle MP07CD4906. The fastag has been deducted and the toll staff has also taken the amount in the cash.
1Ludhawai Toll Plaza with ticket no. 688I0744 amount 50.
2. Korai toll Plaza transaction ID [protected] amount 20.

Regatds
HARI KRISHNA UPADHYAY
[protected]

prepaid debit card - Comment #3268008 - Image #0
prepaid debit card - Comment #3268008 - Image #1
Reply
ICICI Bank Customer Care's response, Nov 13, 2018
Verified Support
Dear Hari Krishna Upadhyay,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I did my RD from ICICI Bank mobile app. it's showing your amount has been sent to Dr. Tran and amount has been deducted from my account. can you please rectify the issue with your mobile app.

Mobile No[protected]
Reply
ICICI Bank Customer Care's response, Nov 13, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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