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ICICI Bank Complaints & Reviews

3.3
Last updated May 3, 2024
Complaints 23618
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14252
Unresolved
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ICICI Bank reviews & complaints page 528

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M
Mikul Patel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduct money from their application and rail ticket is not received

Address:Surat, Gujarat, 394326

I try to book a rail ticket from icici bank and from that money is deducted and booking ticket of the railway is not received. I called many times they say that it's not from icici bank side issue. It's from railway side issue.

Why you collaborate with indian rail if your application is not working properly.
Irctc did not receive a payment yet so which side's problem here. Icici application is not proper and at all not...
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G
Gyan Upadhyay
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mm money deducted without subscribed fraud case of icici

Address:Lucknow, Uttar Pradesh, 226016

Haven't subscribed to my money service but still annual fee for aug-17 to oct - 18 354.00 rupees got deducted. I didn’t subscribe it. I am good fan of icici plz do not spoil it. Please unsubscribe me from my money service and pay back my same amount
Money. Details: 10 oct '18 aug
Bil/[protected]/mm annual fee sep18- amount 354 rupees
Plz communicate at deogyan. Dabur@gmail.com
[protected] mob
Ac no...
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B
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was make payment for bharti axa life insurance but payment gone to india ideas@icici

On 26 09 2018 night at 10.57pm i made payment 50160 through phonepe app for bharti axa life insurance but the payment gone to [protected]@icici
UTR:[protected], TXN ID-P1809262258252553362095 from my punjab national bank account, the amount deducted from my account but not credited to bharti axa life insurance company the payment gone to [protected]@icici so please shutout the problem with my trasaction & refund me soon as possible...
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A
Anurag Ani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

email id and billing address change

Address:New Delhi, Delhi, 110008

Dear sir/madam
I am one of your credit card holder. When i applied for this card i was working in lakshmi vilas bank but now i have resigned. So i want my credit card statement on my personal email id - raaga. [protected]@gmail.com and my billing address is 642-h baba farid puri, west patel nagar, new delhi 110008. Please change it as soon as possible coz i am not able to see my statements for months, i am just relying on text msgs. br...
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A
Anand_Rajen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no account with icici

Address:Chennai, Tamil Nadu, 600109

I don't have an account with icici and no loans with them as well. Some guy named pramod salunke called my wife from 91-[protected] saying he is calling from icici pune and your husband has taken an autoloan and has not repaid it. I have not taken any loan from them and how can he call my wife. Also my wife has not mentioned spouse name anywhere in her accounts. This is very bad when people like this man does not have proper information and...
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M
Ms. Verma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card - still no response from icici; uid: (a5ddrf)

Address:560045
Website:icici

I had raised the below request long back and they asked me to email them with the uid. Its been more than a week when i did so and as expected there was no response from icici - i'd rate you as 0 in terms of customer satisfaction. First the staff misbehaves and then, if escalated, the team doesn't respond. Is there a team in icici who actually looks into resolving customer issues?

"i called the support staff twice to request...
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T
tony94
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money on posdec charges

Address:Jhajjar, Haryana, 124507

In the starting of this month due to some problem with the paytm site, my four transactions at purchasing an item from the site were declined and the transaction failed on every occasion due to some error of the site itself. But today i saw in my statement that the bank have charged me 29.50 rupee for all those four failed transactions and it have also happened at least 9 times in the previous two months, that means the bank have taken away...
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R
revarthik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist deactivation

Address:Chittoor, Andhra Pradesh, 517502

Please deactivate my membership with oneassist which i have not authorized. They just shared the details and automatically deducting the subscription charges since three years. I tried for cancellation option in oneassist website, but they have not given any option like this in their website. Kindly deactivate my membership as early as possible

Regards
T revathi
One assist relationship no: 1339268
Mobile:...
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P
Pankaj Kakade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

full n final payment and relieving letter

Address:421501

Hello Sir,
Myself Pankaj M. Kakade. I m working with Icici bank home loan department at dombivali... District Thane... From May 2017 to April 2018... My employee code was C96356...
But still I hv nt get my *full n final payment as well as relieving letter...*Hence m nt able to join any other company and due to all these m facing financial problems too.
So please issue the same at ur earliest.
Thank You....
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Y
Yaot
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg deducted on my ac.

Address:New Delhi, Delhi, 110067

My ac got deducted of rs 413.00 on sep rs. 472.00 on oct ecsrtnchg, and i didn't received message. What's going on. Pliz solve this problem. Thank you.

And m afraid this auto debit will continue happen.
This is really sickening. Pliz help solve this problem. And give me valid reason of this happening, and get me back my amount that has been deducted....
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A
ajaysingh6556
from Kanpur, Uttar Pradesh
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recharge not done successful

Reacharge not done by upi successfully done
Recharge not done successfully
Hi,
I recharged 153 as monthly plan on 10 October 2018 via my Jio App with paytm UPI as payment mode.The payment was successful to indiaideascici and I was deducted Rs.153 from my bank account. But the monthly pack hasn't activated. I waited for a 1 hour . They said that it has been declined from their side and yd to contact your third party payment...
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D
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account hacked

Address:400076

Two weeks back my salary account got hacked in mumbai and after i logged a complaint to the police and also the bank there is no resolution to the issue and the bank says since they could not trace back the money they cannot be held responsible for this. If the bank cannot keep its customers money safe it should not be operating. This is a bank system breach where when the hacker could get through a 3d system pin. What is the level of security...
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A
Arpitp09
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

india ideas@icici deducted the money

[protected]@icici has deducted the amount of rs349 from my account and yet no recharge has been done. I waited like for 1 day for the processing but nothing happened. Please take this matter seriously and kindly provide me the steps for the refund of my money.
For further details please dm me.

Google transaction id=cica*w
Upi transaction id=8281*6...
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C
Chaitanya Bhavsar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to add reimbursement account

Address:Mumbai City, Maharashtra, 410210

Hi,

I am have salary account in your bank for my ex-company, now i would like to use same account for my current organisation for salary and would like to create new reimbursement account to my salary account. I have visited branch office they have suggested me to do through internet back. I am unable to find the option to create this account.
I have called customer care no response.

Could you please...
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A
Anushapro
from Hyderabad, Telangana
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refund of money for jio recharge

Address:Hyderabad, Andhra Pradesh, 500016

Hello, I recharge my account using my jio app through [protected]@icici using Google pay (Tez) my money is deducted 399 RS but recharge not done yet, please kindly provide refund for my money to my account please resolve this problem Everytime it happening take some care about this issue please debit my money in to my account....
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S
Sumanth Athreya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment to jio on 09/10/2017 thru upi - requesting refund

Address:Bangalore, Karnataka, 560076

I've recharged my jio number 7406454*4 using myjio app and google pay/indiaideas-icici on 9th of october i. E, 09/10/2018. The respective screenshots and every other detail has been attached. Please do the needful and oblige.

From: sumanth athreya ([protected]@okaxis)
Issuer bank: kotak mahindra bank

To: indiaideas ([protected]@icici)

Google transaction id: cicagkccrtznlw
Upi transaction...
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M
M.Hariharan Haran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salary account access

Im m. Hariharan, i want open my salary account in this bank. I gave details to bank before 25 days. But still not open the account. I called ur bank person to know my account access but there no response.. This is icici bank response...???

I want make payments. But there s no salary. How can i run my family?
That person s more more irresponsible person. I want immediate action to my account activation.

Pls...
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S
Shankari sweety
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iam complaining about ecsrtnchg

Am an icici bank customer. Today 05-10-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...
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This is a pathetic customer service where ICICI Home loan Green park Delhi, team is not even ready to respond.
I requested a mail on why ICICI is not able to disburse the whole amount of the demand letter and its been over 2.5 weeks to get them back and not even ready to pick up the call or respond to mails. I already wrote a complaint to Head of Home loans but still no response.

This was my biggest mistake of getting...
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V
vasanth murali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici home loan disbursement issue

This is a pathetic customer service where ICICI Home loan Green park Delhi, team is not even ready to respond.
I requested a mail on why ICICI is not able to disburse the whole amount of the demand letter and its been over 2.5 weeks to get them back and not even ready to pick up the call or respond to mails. I already wrote a complaint to Head of Home loans but still no response.

This was my biggest mistake of getting...
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