[Resolved]  ICICI Bank — Random DP Changes by ICICI Bank

On 27th October, 2020 a deduction of INR 118 was done from my bank account, with comment/summary
"DMC/IN[protected] DP CHGS TILL SEP-20".

Problems:
1. Why there was no sms/email intimation on this deduction?
How could company simply deduct any random change without intimating to user?

2. Since its a charge against the Demat account, I was never intimated about any such charges on my demat account.

@ICICIBank Customer Care:
Please revert the charges, and stop these malpractices to rob the customers.
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16nv1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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