ICICI Bank — Re: Money Multiplier bond

Hi,
We had taken an money multiplier bond on 1st December 1998 and was supposed to claim INR 1, 00, 000 on 1st of May 2023 as it was the redemption date, I have posted it to 3i infotech Mumbai on 28th March 2023 itself but yet I have not received my money in account, I have attached the bond photo as well, request you to kindly look into this and credit my account as soon as possible. I had also emailed to [protected]@icicibank.com many times and spoke to customer care but whenever I call they say I will get a revert back within 3 working days.
P.s. there is no reply to my email till now.
+1 photos
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufsf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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