[Resolved]  ICICI Bank — receiving icici credit card bill without having a credit card

Address:Banaskantha, Gujarat, 385001

I have applied for an icici bank credit card through icici representative mr. Ravi upadyay (His mobile number: [protected]). He has filled wrong pincode number in the form hence the card never reached to me.

I am receiving the credit card bill without having a credit card. I even don't know the card number. I have come to know that the card is in head branch of icici bank in baroda (Gujarat).

I have approached to icici bank nearest branch but they are saying to contact the customer care through phone banking. Customer care executives are saying that your card is blocked and you need to pay some fees to unblock it and also need to pay the bill than only they would be able to help me out.

I also did online complain through icici bank website but not received any revert, they even not provided me any complaint number or reference number.

Mr. Ravi upadhyay is not answering my call. Why should i pay the bill when i haven't received the credit card or used the credit card.

I don't want this credit card anymore. I request you to please help me in this regards.
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Oct 31, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (840463) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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