[Resolved] ICICI Bank — recharge not done so please refund my money
G
Ganeshsandy
from Emmiganuru, Andhra Pradesh
Address:
Hyderabad, Andhra Pradesh, 500023
, i tried my jio recharge on 10:50 am on 05 february 2018 from my jio apps and i chose to pay through upi address ([protected]@ybl) then they sent me a link, then i clicked on that link and my phonepe opened to pay and then i paid 149 to [protected]@icici. This amount deducted from my account but not activate my jio recharge. Please only refund my money to my above upi address [protected]@ybl because i did my recharge today. And do this as soon as possible.
Please see the attached photo.
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Mar 17, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
ICICI Bank Customer Care's response Dear Ganeshsandy,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4raom) in the subject line of your email. Our official will assist you.
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