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[Resolved]  ICICI Bank — recharge not successful. amount deducted

Icici bank — jio recharge failure

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I have done jio recharge of ₹498on 26 jan 2018 (10 am aprox.), using upi option after which my money get deducted from ani sbi bank account to indiaidea. Icici. But, my recharge was unsuccessful. My amount will be refund into my account
My jio number is [protected].
Transaction_id-icicac4e114bad249f8a[protected]bb19a
Jio number-[protected]
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Jan 26, 2018
Complaint marked as Resolved 
Txn. ID : P1801260959492428976473 Txn. Status : Successful Debited From : XXXXXX5340 bank Bank Ref. No. : 802609224251 Mo no .9403872547
ICICI Bank customer support has been notified about the posted complaint.
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Comments

Recharge not completed.
Dear Sir my transaction id-ICIc17e8c9444524aa58b4b578a3d33087f. Amount debit from my account but recharge not successful. UPI-[protected]@ybl ₹ 299 paid to [protected]@icici. Immediately refund my amount.

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ICICI Bank Customer Care's response, Jan 27, 2018
Verified Support
Dear Goutamadi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4qnat_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Icici has took around 2500 from my account in last 2 years as fees and charges.. They r just eating customer money

I want my money to be credited in my account

Phone number :[protected]
Reply
ICICI Bank Customer Care's response, Jan 27, 2018
Verified Support
Dear Deepika Kaushik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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