[Resolved]  ICICI Bank — recharge unsuccessful but money deducted

Address:Kolkata, West Bengal, 700030

I have recharge my jio number through my jio apps via upi. Money is deducted from my bank account but recharge is unsuccessful. Please refund my money as soon as possible. It is very bad things of your services. I am very disappointed for this type of your bank service. Please check your transaction and solve this. Thank you.
No-[protected]
Amount-399
Upi - [protected]@ybl
Tr id-ici46a8998b6fa741c0bbdf968aa1a3e7a3
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Mar 4, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
ICICI Bank Customer Care's response
Dear Customer (Manas580ghosh),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Feb 05, 2018
Updated by Manas580ghosh
Thank you sir.Thank you so much
Complaint comments 

Comments

ICICI had deducted my account by 826/- and noted DMC/IN[protected] DP CHGS TILL NOB 17 in the transaction remarks.
I have opened this demat account in free for life time offer. Please enlighten me y the hell u r playing these nasty games.

My SB account no. 060*******4846
Kindly contact me on [protected]
Your service is so poor.Please refund my money.This type of service is not expected from your bank.Plese upgrade your facility.Money is more important for our daily life.

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