ICICI Bank — recover my amount for wrong deposit

Address:	Chennai, Tamil Nadu, 600097
Website:	www.icicibank.com

Have done the transaction using payzapp to transfer 1400 rs got transferred in wrong account have tried to contact my branch they have said visit nearest bank branch to file the complaint have done the same but again the branch workers called me and saying this should be done through phone banking officer only again i connected the call with pbo and made conference call both the employees making questions with them self they pbo telling this not our procedure we dont know the forms details u just file the register complaint like that both of them arguing with them self. I need to recover my 1400 rs amount please help me.