ICICI Bank — Redemption of 826 Rupees for ICICI direct

Hello,
I'm Priyaratna Hibare (account number[protected], and recently I became aware of a transaction that wasn't done by me (DMC/in[protected] DP CHGS TILL MAY-23) which was of 826/-.

I called to the customer care, later diverted to icici direct. they told me it was Demat Account charges. which was supposed to be free. I was told when I first opened my Icici account, I was free of cost.

It should be mentioned that it could cost this much at the time of opening.
please revert back with the mail and kindly refund the amount.

Thank you
Priyaratna Hibare