ICICI Bank — redemption of money multiple bond m

Sir i have money multiplier bond -0399mmb-two dated 28/04/1999, having bond holder number 53533743 and certificate number d/[protected] in the name of ravindra kumar. At the time of purchase issue price per bond rs. 4700.00 and the value per bond was rs. 50000.00 on the redemption date 28/04/2017. I have tried to take cashback from your icici bank situated in shahjahanpur but the bank officers are not in position respond since a long. Therefore, i request to inform me regarding the procedure of redemption of the same.
Seeking your corporation
Thanks
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2020
ICICI Bank Customer Care's response
Dear Ravindra Kumar,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0waz1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 08, 2020
Updated by ravindra_kumar
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