ICICI Bank — Refund and removal of lien

Address:ICICI bank bandra

I have paid all my 6 month EMI on my debit card till dec 22 but still I'm getting sms and call for penalty payment which is irrelevant and wrong as they are disturbing customer by marking lien on my savings account and have deducted Rs 351 on 30 March 23 and RTN charges of Rs 24 on 6 March 23. Also my mutual funds invested values are not showing correctly in my mobile app and I have complaint this lots of time and I have received an email from Ms Priyanka customer service manager that my penalty amount of 4817 has been reversed but still getting sms for the same please resolve it
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (ia0r7tw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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