[Resolved]  ICICI Bank — refund by amazon is not processed by icici bank

Address:

400072

Hi,
I'd purchased 2 things from amazon.

Refund of first thing was processed on 2nd may and was supposed to be reflated in my account by 9th may. Refund was for amount 375 and the authorization code (Refund reference number) for the transaction is 013413.
This refund is still not processed.

Refund of 2nd thing was processed on 16th may and was of amount 2573, and is still not reflected in my account. The authorization code (Refund reference number) for the transaction is [protected].

I've also send a mail to [protected]@icicibank.com with my phone number and adhar card details but they have not responded to my mail yet.
Their customer service is pathetic. I also called them 2 days ago and they said refund will be processed in next day. On the next day i called them again and they gave the same answer.

It's like they don't want to refund my money.
This is such a irresponsible thing to do for such a big private sector bank. Shame on you guys.
Just get me my money bank.