ICICI Bank — refund -

Address:

Sabarkantha, Gujarat, 383430

I made transaction of 28, 250 rs. On 5th of august in trivago tour packages, amount was deducted from my account but trivago didn't receive that amount on the same day i call to customer care they told me to wait for seven days for refund. I waited for seven days though i didn't get my money back i again called in customer help desk they told me to register complaint and wait for 8 business days after completed of 8 working days i didn't rcv my refund of 28250 and this amount is not small for me i want to deposit my money in fd but icici not giving solution of my refunf i asked merchant they have checked and told that amount was not deposited in their account i have made two trancaction the second one was cleared but fopr the first one i didn't get resoulution.
Kindly look into this matter i want may refund as soon as possible cause its already passed 25 days around and its too long period for resolution