ICICI Bank — Refund initiated by Amazon but not received still.

Respected Sir/Ma'am,
I have ordered a MM-21 5-Button Knee Cut Denim High Waist Skinny Fir Women's Jeans on 13-Oct-2022 (order id:[protected].
My registered email id: [protected]@gmail.com.
But I have returned the product.
Amazon initiated the refund on 25-Oct-2022 and it was expected to come on 03-Nov-2022.
Amazon gave me the reference id[protected] but the ICICI Bank has still not credited my money.

This is urgent please help me as soon as possible.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0guac) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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