[Resolved]  ICICI Bank — refund my money from third person

I had mistakenly transfered money from my account to unknown person (Want to transfer to my friends account but mistakenly transfered to that unknown person) on the same day i send the mail to icici cc (Customer care) as well called up cc and informed that i had a made mistake but cc told me that you have to visit your home branch and need to give written application. On the next day i have submitted application in home branch with all below details. The manager replied me that he will send this request to respected branch where that unknow person hold the account. It s almost on and 2 months over but i have not received my money, i called three times in the bank manager replied me he already forwarded my compliant to concern branch they have not replied. Need your help...