[Resolved]  ICICI Bank — Refund not credit and it has been almost one month.

Samsung refunded my amount on 16th February. Today is 13th march, but the amount is not reflected in my account/debit card EMI limit.

It was an order placed using the debit card EMI facility.

Samsung provided me the refund reference number.

Refund Reference number:[protected]

My email is "[protected]@gmail.com.". Have called you people many times and initiated emails also. Have provided everything you requested again and again, but no solution

Funny part is that the bank is deducting EMIs for this refunded order.

Help me
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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